How to place an order
It is always our pursuit to provide perfect service!
Our service includes the following processes:
1. Online consultation;
2. Order;
3. Production as per schedule;
4. Product delivery, payment of the balance, shipment arrangement;
5. After-sales inquiry and regular follow-up contacts.
We have corresponding services and descriptions for each process. You can refer to the following order process, product accessory specification, product installation guidance, FAQ and file download.
Please feel free to contact us! A small step made by you will be a big step towards our cooperation!
Order Process
The perfect order placement process is our guarantee of timely delivery and the key to control the shipping and logistics and receiving process. Our process is clear, simple and necessary. We have a professional trading team and cooperative freight forwarders. We can use our rich experience and perfect process to minimize the risk of our customers.
Our motivated and enthusiastic sales team can provide full process tracking for our customers. From order inquiry, to deposit production, to order delivery, logistics and delivery, we have a full tracking team. We provide 100% thoughtful and enthusiastic service to our customers.
Your small step will be a big step for our cooperation.
- Leave messages in various ways, such as website messages, emails, social apps, phone calls, etc. We provide a 24-hour prompt response. You can describe your inquiry and try to include the product name, quantity, and destination. If there are pictures, it is very helpful.
- We will reply and confirm some details, and then provide a detailed quotation, including delivery time and freight. We will provide free samples.
- Confirm the quotation, pay the deposit, and start to enter the production plan.
- After production, we support inspection. After the inspection is completed, it will be packed.
- Balance should be paid against BL copy. Arranged for shipment. We provide FOB, CIF, CNF, etc.
- The whole transportation is tracked, assisted in processing, and the order is delivered to the destination. Started to enter after-sales service. We provide 7*24 after-sales service.
Start in a small step
A small step for you is a big step for cooperation.
You can contact us in any way you like.
- Leave a message on the website. We provide two ways to chat online and leave a message offline.
- Send an email to us. Our mailbox is ready at any time, and we will provide the information you need within 2 hours.
- Dial our phone, we provide 24-hour English customer service.
- Follow us socially. Facebook, Tumnblr, LinkedIn, youtube.
- Add our App account, WhatAPP, Wechat, TikTok.
Get a sample
Get samples and understand the details of the product.
- When we are agreeing on product details, we will provide free samples.
- We encourage customers to ask us for interested samples.
- You can confirm the style, specifications and parameters of the product when you receive the sample. You can also use this sample to do various tests to explore its parameters.
- This avoids the error of the description and the color of the picture.
- The quality of our products is equal to the quality of the samples we provide.
Note* The size of free samples is about 1 m² /10 sq.ft
Delivery and Package
Customized packaging is supported.
- Many of our customers are local distributors, and customers pay much attention to their brand and quality.
- We can provide customers with a variety of customized packaging, or brand OEM services.
- We have 10+ years of OEM experience, and have a professional deep processing assembly line and packaging operation assembly line.
- We also provide a wealth of accessories for you to choose from.
This is very necessary for distributors and wholesalers. For us, it is also our advantage.